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  • FenixPyre for Recipients
    • FenixPyre Sharing Guide
      • How to create new files from a FenixPyre shared link
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      • How to Create New Folders in a FenixPyre Shared Link
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      • How to co-edit a encrypted file from a FenixPyre shared link
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  • FAQs / Trouble Shooting
    • How to collect FenixPyre agent logs
    • How to reload SharePoint Integration in FenixPyre
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  • Release Notes
    • FenixPyre Windows Client Releases
      • Windows Agent v6.4.0
      • Windows Agent v6.3.0
      • Windows Agent v6.2.0
    • FenixPyre Cloud Releases
      • May 2025
      • March 2025
      • January 2025
  • References
    • Glossary
    • How to Guides
      • How to install WebView2 on your Windows Machine
      • How to enable TLS 1.2 on Windows for Agent Installation?
      • How to install Microsoft Visual C++ Redistributable (x64) 2019 or higher?
      • How to Whitelist FenixPyre's Windows Agent in your Antivirus/EDR/XDR?
      • How to zip and share FenixPyre windows client logs?
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On this page
  • Pre-requisites
  • Minimum System Requirements
  • Supported Identity Providers
  • Supported Cloud Providers

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  1. FenixPyre for Admins
  2. FenixPyre Windows Agent

Prerequisites for FenixPyre Windows Client Installation

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Last updated 2 months ago

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Pre-requisites

If you're the admin of your organization, kindly follow these before proceeding with FenixPyre Windows agent installation

Before installing the FenixPyre Windows Client or agent, please ensure that the following prerequisites are met based on the version you are installing.

For Agent Version 6.2.0 and Above:

  1. Whitelist FenixPyre: Ensure that FenixPyre is whitelisted by your network’s firewall and antivirus software to prevent any interference with the installation and operation of the agent.

  2. Microsoft Visual C++ Redistributable (x64) 2019 or Higher: The installation requires the Microsoft Visual C++ Redistributable for Visual Studio 2019 (x64) or a newer version. This is essential for ensuring that the necessary runtime components are available for the agent to function properly. If it is not already installed on the machine, you can download it from the official Microsoft website.

  3. TLS 1.2 or Above Enabled: FenixPyre requires TLS 1.2 or above to ensure secure communication between the agent and the platform. Verify that TLS 1.2 is enabled in your system settings and network configuration to support secure data transmission.

  4. AppData Folder on Local Storage: The AppData folder, which stores important application data, must be located on local storage rather than network storage. This is critical for performance and reliability during the operation of FenixPyre.

  5. Install WebView2: FenixPyre uses WebView2 for rendering web content within the application. If WebView2 is not already installed on your system, it must be installed separately. If it's not installed, you will be prompted during the FenixPyre installation process, or you can manually download and install it from the Microsoft website.

Minimum System Requirements

Supported Processors

FenixPyre is compatible with specific processor architectures:

  • 64-bit (x64) Architecture Processors: FenixPyre supports only 64-bit architecture processors (x64). If your system uses a 32-bit processor, you will need to upgrade to a 64-bit machine to use the FenixPyre agent.

  • ARM Architecture: Currently, FenixPyre does not support ARM-based processors. If your device is using an ARM processor, it will not be compatible with FenixPyre at this time.

Supported Operating System

  • Windows 10 (64-bit)

  • Windows 11 (64-bit)

  • Windows Server 2019 or newer

Hardware

  • CPU: Dual-core processor

    • 8 core processor recommended for optimal encryption speed

  • RAM: 8 GB minimum

    • 16 or 32 GB recommended for optimal encryption speed

  • Disk Space: Minimum 2 GB free disk space

Network

  • Continuous internet or network connectivity for real-time security updates and centralized management

  • Outbound HTTPS connectivity (port 443) to FenixPyre cloud or on-premises management server

Software

  • .NET Framework 4.8 or later

  • Latest Windows security patches and updates installed

Permissions

  • Administrator privileges required for installation

  • System-level permissions for operation and updates

Supported Identity Providers

FenixPyre integrates with the following identity providers for Single Sign-On (SSO) to enable seamless authentication for users:

  • Azure Active Directory (Microsoft Entra ID): FenixPyre can integrate with Azure AD (now part of Microsoft Entra ID) for centralized user management and SSO authentication, ensuring streamlined user access and security controls.

  • Okta: FenixPyre also supports Okta for identity management and SSO. With Okta, users can authenticate seamlessly using their existing Okta credentials, simplifying the login process across multiple applications.

  • Or any SAML 2.0 based Identity Provider

Supported Cloud Providers

FenixPyre integrates with a variety of cloud storage and collaboration platforms to ensure that your data is securely synced and accessible across all your systems. The following cloud and desktop integrations are supported:

  • Cloud/Web Integrations: FenixPyre supports integrations with the following cloud storage providers for seamless file access and synchronization:

    • Egnyte

    • OneDrive / SharePoint

    • Box

  • Desktop Integrations: For local file synchronization and management, FenixPyre supports desktop integration with:

    • Egnyte

    • OneDrive / SharePoint

    • Dropbox

These integrations ensure that FenixPyre can securely manage and protect files across your organization, whether stored on-premises or in the cloud.

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