Firewall Whitelisting Requirements for FenixPyre Services
Introduction
To ensure seamless operation and communication for services associated with anchormydata.com
and datanchor.io
, it is essential to configure your firewall to allow outbound connections to specific DNS hostnames and IP addresses used by our underlying service providers: Auth0 (for authentication), Cloudflare (for CDN and security), and Google Cloud Platform (for various APIs and services).
Please whitelist the following DNS names and IP addresses/ranges in your firewall for outbound traffic, typically over HTTPS (port 443).
Note: IP addresses used by cloud providers can change over time. While we provide the known IPs based on current information (as of April 3, 2025), whitelisting by DNS hostname is often more resilient if your firewall supports it. We recommend checking the official documentation from Auth0, Cloudflare, and Google for their most current IP ranges if you encounter issues.
1. Auth0 (Authentication Service)
Auth0 handles user authentication processes.
DNS Hostnames to Whitelist:
anchormydata-com.us.auth0.com
oauth.anchormydata.com
IP Addresses to Whitelist (Grouped by Region):
United States (US):
Europe (EU):
Australia (AU):
Canada (CA):
Japan (JP):
United Kingdom (UK):
2. Cloudflare (CDN & Security)
Cloudflare is used for content delivery, performance optimization, and security for several endpoints.
DNS Hostnames to Whitelist:
apis.anchormydata.com
fenixshare.anchormydata.com
admin.anchormydata.com
wopi.anchormydata.com
IP Ranges to Whitelist (CIDR Notation): Cloudflare utilizes a large range of IPs. It is recommended to whitelist these entire ranges:
(For the most current list, refer to Cloudflare's official IP ranges page: https://www.cloudflare.com/ips/)
3. Google Cloud Platform (APIs & Services)
Various Google Cloud services are used for APIs and application hosting.
DNS Hostnames to Whitelist:
apis.anchormydata.com
(Also listed under Cloudflare)fenixshare.anchormydata.com
(Also listed under Cloudflare)mtls.apis.anchormydata.com
admin.anchormydata.com
(Also listed under Cloudflare)office.datanchor.io
wopi.anchormydata.com
(Also listed under Cloudflare)
IP Addresses to Whitelist: The following specific Google IP addresses are currently known to be used:
By ensuring these endpoints are accessible through your firewall, you facilitate the proper functioning of AnchorMyData services. Please consult your firewall documentation for instructions on adding DNS and IP-based rules.
Last updated
Was this helpful?