Primary Domain
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A primary domain refers to the email domain used for sign-in and access to the FenixPyre admin dashboard (for admin users), FenixPyre Windows agent, and FenixPyre cloud integrations.
When an organization is created, a default primary domain is automatically assigned, typically based on the email domain of the admin user. This primary domain serves as the core identity for the organization within FenixPyre.
Only admin users have the necessary permissions to add, remove, or update the primary domain for an organization.
Adding a new primary domain requires admin access to the admin dashboard. Follow the steps below to add a new primary domain.
Sign in to the administrator dashboard at
Click on Settings -> Security -> Identity & Provisioning -> Domains.
Under Primary Domains, click on the Add Domain button
Enter your domain. For example evizi.com
If the domain addition is successful, you will receive a success notification on the top right corner of the dashboard
Click on Settings -> Security -> Identity & Provisioning -> Domains.
To remove a primary domain, click on the delete icon next to the associated primary domain.
A dialog box appears to confirm the deletion, enter the word DELETE (all in uppercase) in the text box field and then click on the Delete button. To cancel the deletion, click on the Cancel button.
If the domain deletion is successful, you will receive a notification on the top right corner of the dashboard.
Deleting a primary domain will instantly deactivate all the users with emails associated with that primary domain. Deactivation means the user will be blocked from accessing the platform. This includes sign-in to the admin dashboard, sign-in user sharing portal, access to all encrypted files, and all links shared by the users of the primary domain.
Click on Settings -> Security -> Identity & Provisioning -> Domains.
Click the edit icon next to the associated primary domain to edit a primary domain.
When you click on the edit icon, the primary domain becomes an editable text box.
Make your changes and click on the done icon on the right. If you want to cancel the editing, click on the cancel icon on the right.
When you click on the done icon, a confirmation dialog appears to confirm that changes. Click on the Change button to confirm and the Cancel button to cancel the changes.
If the domain change is successful, you will receive a success notification on the top right corner of the dashboard.
Editing a primary domain will instantly deactivate all the users with emails associated with that primary domain. Deactivation means the user will be blocked from accessing the platform. This includes sign-in to the admin dashboard, sign-in to the user sharing portal, and access to all encrypted files, and all links shared by the users of the primary domain.
For example: if you change the primary domain from contoso.com to contoso.xyz, then all users in contoso.com will get deactivated
Sign-in to admin dashboard at .
Sign in to the admin dashboard at .
