How to clear browser cache for SharePoint

Cached data in your browser can occasionally lead to issues while using SharePoint, such as outdated content appearing or scripts failing to load properly. Clearing your browser cache is a simple and effective way to resolve these problems. Here’s a step-by-step guide to help you clear the cache in some of the most commonly used browsers.

How to clear cache in Google Chrome

• Open the SharePoint site.

• Right-click anywhere on the page and select Inspect

  
• Go to the Application tab in the Developer Tools.

  
• Under Storage, select Clear site data or Clear storage.

  
• Click on Clear site data

  
• Refresh the SharePoint site.

How to clear cache in Windows Edge

• Open the SharePoint site.

• Right-click anywhere on the page and select Inspect.

  
• Go to the Application tab in the Developer Tools.

  
• Under Storage, select Clear site data or Clear storage.

  
• Click on “Clear site data”

  
• Refresh the SharePoint site.

How to clear cache in Safari

• Open Safari.

• Click Safari > Settings in the menu bar.

  
• Go to the Advanced tab.

  
• Click "Show features for web developers"

  
• Close Settings.

  
• From the menu bar click on “Develop”.

  
• Click on “Empty Caches”

  
• Refresh SharePoint site

Additional Notes

• Clearing the cache will not delete your documents or settings in SharePoint.

• For managed devices, contact your IT administrator if you do not have permission to clear the cache.